Steps in QFD Method
lQFD has background in Japanese design science.
Concerned with the translation of customer requirements into engineering characteristics.
Concerned with the translation of customer requirements into engineering characteristics.
1.Identify
customer requirements in terms of product attributes,
2.Determine
the relative importance of attributes,
3.Evaluate
the attributes of competing products,
4.Draw
a matrix of product attributes against engineering characteristics,
5.Identify
the relationship between engineering characteristics and product attributes,
6.Identify
relevant interactions between engineering characteristics,
7.Set
target figures to be achieved for the engineering characteristics.