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Listening Makes Sense

Understanding The Experiences of Older People in Urgent Care

Care for Older People: section 1

Department of Health national service framework for older people http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/Publications
PolicyAndGuidance/DH_4003066

Department of Health new ambition for old age: next steps in implementing the national service framework
http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicy
AndGuidance/DH_4133990

Standing Nursing and Midwifery Advisory Committee principles, standards and indicators for nursing care of older people in the acute phase of illness
http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicy
AndGuidance/DH_4007586

British Geriatrics Society standards of medical care for older people http://www.bgs.org.uk/Publications/Compendium/compend_1-3.htm